We will collect items such as sofa's, unwanted wardrobes and white goods (cookers, fridge's, washing machines, fridge freezer's) but there are some exceptions to what we will collect and there is a charge for this service depending upon the amount of bulky waste you want collecting.

You can arrange a collection online by using our self service portal.  Payment for this service must be made when the collection is booked.

You can also arrange a bulky collection and can pay at any Contact Centre or by debit card over the phone. 

Please note: 

  • There are no concessions for this service.
  • Once payment has been accepted for a collection, no cancellations or alterations (including requests to add, reduce or substitute alternative items) can be made.
  • If the collection is cancelled within 2 working days of the collection date then a refund can be made, otherwise no refunds will be given.



General Bulkies

1 - 3 items = £10 4 - 6 items = £15
7 - 9 items = £20 10+ items ** 

** a quote will be made with a minimum charge of £30

Waste Electrical and Electronic Equipment (WEEE)

1 item = £10 2 items = £15
3 items = £20 4 items = £25
5 items = £30  


Exceptional Collections

Items that are exceptionally large or heavy will be subject to an assessment and may incur additional collection charges to those quoted above. Such items include pianos, organs, range cookers or american style fridge freezers.

Items for collection should be left in an accessible place at the front of the property within the boundary, as near to the kerbside as possible. We will not enter premises to collect items, however, a quotation may be provided upon request to remove bulky items from inside premises, or from the rear where there is no vehicular access and where it is convenient to collect from the front.


What we will not collect

Any DIY, construction or demolition waste. A good rule of thumb to apply is if the items are commonly regarded as fixtures or fittings in a property then they will not qualify for collection. Some other materials such as chemicals or paint are also excluded.

Examples of items which would not qualify for collection are as follows: Bathroom suites, kitchen units, fitted wardrobes, garden sheds, doors, bricks, rubble, concrete, radiators, fireplaces, gas or electric fitted fires, asbestos, loft insulation, water tanks, boilers, fence panels, gates, paving slabs, aerial or satellite dishes, windows, scaffolding, paint, creosote, chemicals, car parts and oil, gas bottles, fire extinguishers, car batteries, tyres, tree trunks/branches, low pressure gas cylinders.

Council Tax contacts

  • Tel: 01246 242440
  • Email: 
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  • Alt. tel: 01246 242424

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