To become a taxi operator you will need to complete all of the stages below.
Read our taxi licensing policies
You will need to read our taxi licensing policies:
- Driver Policy
- Enforcement and Offences Policy
- Equality Act Policy Medical Exemption
- Operator Policy
- Vehicle Policy
How to become an operator
Submit your application via our online form (opens in a new window).
When you have submitted your application, you will need to provide the following;
- Provide proof of your right to work in the UK. If you are applying as an individual you will need to provide evidence of your right to work in the UK. To find out what documents you will need to provide please visit GOV.UK (opens in a new window).
- Provide a virtual safeguarding classroom certificate by The Blue Lamp Trust (opens in anew window). The cost of the course is £30 and will last approximately 2.5 hours. Once you have completed the course, you will receive a certificate by email, please email (opens in a new window) this certificate to us. You will be required to undertake a safeguarding course every three-years.
- Provide a Basic Disclosure and Barring Service (DBS) check. The check will only show convictions that are not ‘spent’, for example some types of caution will disappear after three-months. The check costs £18 and usually takes up to 14 days for you to receive your certificate. Please visit GOV.UK (opens in a new window) to obtain one.
Please be aware if you are already a licensed driver with us then we may be able to use your enhanced DBS certificate (as long as you are registered to the update service) and safeguarding certificate from your private hire and Hackney carriage driver's licence.
Once you have submitted all the documentation, please allow 20 working days for us to process your application. Please do not chase your application before this time.
Renew your licence
To renew your Private Hire Operators Licence you will need to complete all of the stages below.
Read our Taxi Licensing Policies
You will need to read our taxi licensing policies.
Submit your application
To submit your renewal application please complete our online form (opens in a new window).
Once you have submitted your application, we will contact you to obtain the application fee and you will need to provide the following:
- Provide proof of your right to work in the UK. If you are applying as an individual you will need to provide evidence of your right to work in the UK. To find out what documents you will need to provide please visit GOV.UK (opens in a new window).
- Provide a Basic Disclosure and Barring Service (DBS) check. The check will only show convictions that are not ‘spent’, for example some types of caution will disappear after three-months. The check costs £18 and usually takes up to 14 days for you to receive your certificate. Please visit GOV.UK (opens in a new window) to obtain one.
Please be aware if you are already a licensed driver with us then we may be able to use your enhanced DBS certificate (as long as you are registered to the update service) and safeguarding certificate from your private hire and Hackney carriage drivers licence.
Once you have submitted all the documentation, please allow 20 working days for us to process your application. Please do not chase your application before this time.
