We produce a scorecard every six months which shows how we are performing against a mix of service targets of interest to customers and residents:
Annual Reports Open or Close
Each year we produce an annual report to our shareholders. The annual report includes highlights for the year, information regarding our performance and a summary of our accounts. Please view our accounts below for more information.
Joint Environmental Health Service Annual Report 2015/16
Audit Inspections Open or Close
The Internal Audit Consortium carries out the Internal Audit function for Chesterfield Borough Council, North East Derbyshire District Council, Bolsover District Council and Rykneld Homes Ltd
All councils have to publish a Statement of Accounts covering specified matters. It shows how we have used public money, and that we have been honest and responsible. We try to make the accounts meet the needs of a wide range of stakeholders, but to see how well we deliver individual services you may also want to look at our Annual Reports
Corporate Plan Open or Close
Our Corporate Plan 2015-2019 (4.56MB) provides us with a clear direction and contains four ambitious and challenging aims that will help create a more vibrant and sustainable Bolsover District.
As we approach the end of our current Corporate Plan, it is an ideal time to reflect upon what we have achieved over the last 4 years, so we have produced this Delivery Statement document.
If you have any queries please contact our Customer Service and Improvement team.
Investors in People (IIP) Open or Close
IIP is a national standard that seeks to encourage organisations to develop their people and ensure that everyone performs well. The IIP standard provides a framework to ensure that organisations achieve this. The Standard is split into three criterion as below:
Plan – develop strategies to improve the performance
Do – take action to improve the performance
Review – evaluate and improve performance
The Standard focuses on issues such as:
The effectiveness of appraisals
How learning and development is identified
What induction processes we have for new starters or those changing jobs
The opportunities available to employees to suggest improvements
What support managers provide to individuals and teams
How the Council and managers communicate with employees
How learning and development is evaluated to ensure value for money
For more information regarding IIP please contact us using the telephone number provided on this page.