Customer service

We have four Contact Centres situated throughout the District where you can get an answer to your query either by speaking to an advisor over the telephone, face-to-face, via email or by writing into us. The Contact Centres are open from 9am to 5pm Monday-Friday and are located at:

  • Bolsover Contact Centre, Cotton Street, Bolsover S44 6HR
  • Clowne Contact Centre, The Arc, High Street, Clowne S43 4JY
  • Shirebrook Contact Centre, 209 Station Road, Shirebrook NG20 8AF
  • South Normanton Contact Centre, The Hub, Shiners Way, South Normanton DE55 2AA

The Contact Centres are your first point of contact with us and we have produced a leaflet (1.43MB) that highlights the wide range of services you can access from Council Tax to CAN Rangers and TV Licence Applications to Taxi Licences. 


Customer Service contacts

  • Tel: 01246 242424
  • Email: 
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